Meet Our Exceptional Reception Team
At our practice, we pride ourselves on having a compassionate and experienced reception team dedicated to providing the best possible care and support.
Senior Receptionist: Nikki – Our senior receptionist, Nikki, is known for her warm demeanour and exceptional organizational skills. She ensures that our front desk runs smoothly and efficiently.
Receptionists: Kate – Kate’s friendly smile and empathetic nature make her a Favorite among our patients. She goes out of her way to provide personalized assistance to everyone.
Hayley – Hayley is admired for her attention to detail and her ability to handle multiple tasks effortlessly. Her calm and composed approach is a great asset to our team.
Bella – Bella brings a positive energy to our reception area. Her excellent communication skills and cheerful attitude brighten everyone’s day.
Inge – Inge (who we have for her GAP year) is known for her professionalism and dedication. She understands our patient needs and always ensures they feel comfortable and cared for.
Sue – Sue’s extensive experience and compassionate approach make her an invaluable team member. She is always ready to lend a helping hand and provide support.
Second in Charge: Tracey – As second in charge, Tracey is the steady hand and wise heart of the team. Her deep knowledge of the health industry and intuitive understanding of patient needs make her an irreplaceable asset to the clinic. Always available, Tracey leads with kindness and clarity, ensuring both patients and staff feel empowered and cared for.
Practice Manager: Kym – At the centre of The Bay Surgery is our Practice Manager Kym, the person who turns chaos into calm and keeps everything running smoothly. With a deep understanding of the healthcare industry and a sharp eye for detail, Kym is the strategic mind behind all our operations. What truly sets her apart is her people first approach, balancing business needs with genuine care for both patients and staff.
Our reception team is here to help, and we are committed to providing a welcoming and supportive environment for all our patients.
Our Dedicated Nursing Team
Our practice is supported by a team of highly skilled and compassionate nurses committed to providing exceptional patient care.
Registered Nurses: Tracey, Annaleisa, Joanne, Louise and Johanna are our Registered Nurses (RNs) and are the heart of every thriving healthcare system that beats a steady pulse. Our highly trained team whose expertise, compassion, and adaptability make them indispensable. These nurses are not just caregivers; they are educators, advocates, leaders, and innovators.
Our nursing team thrives in the dynamic environment of general practice, embracing the variety of clinical presentations and patient needs. Their dedication to lifelong learning and adherence to best practice guidelines make them invaluable members of our practice, ensuring high-quality, patient-centred care.
